"Moments that Matter"

Research, tools and anecdotes to help you with those pivotal moments in your management day, week or career.
List of Needs alignment autonomy build trust control/influence Feb 27, 2024
I found this 'What Do We Need' list left on a whiteboard in a meeting room.

Structure
Trust
Freedom
Patience
Info
Reassurance
Praise
Direction

My first thought was, 'isn't this list something all teams and...
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Part of a team alignment autonomy build trust values Nov 24, 2023
It’s easy to be carried by the strong narrative that makes heroes of the best players, legends of the winners, and gods of the person with the vision, the leader.
 
Movies, books,...
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Which challenge would you start with? alignment build trust difficult conversations leadership development meetings stressed Nov 17, 2023
I remember when I was a Creative Director leading a team of 20, that I would work so many hours I would miss many bedtime routines with my kids. And way too many morning breakfasts and morning...
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"This isn't how I thought our first 1-to-1 would go" 1-to-1 build trust leadership development learn from your team Sep 21, 2023
"This isn't how I thought our first 1-to-1 would go" said Go Slow to Go Fast™ Subject Matter Enthusiast Iñaki Escudero.

He'd just taken on a Partner role at a design...
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Stretch zone build trust leadership development learn by doing stretch zone May 19, 2023
Last year Nick took what we do to west Africa, to spend three days working on negotiation and conflict management with a team of Nigerian managers from a government agency. 

He...
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The Quiet Leader autonomy build trust leadership development learn from your team quiet leadership May 12, 2023
In this video Hazel and Nick talk about a recent experience of working with an understated leader and his team. 
 
During a three day workshop in West Africa for Nigerian oil executives,...
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Alignment vs Autonomy autonomy build trust control/influence moments that matter Apr 20, 2023
In March 2023 Bud Light chose US transgender social-media influencer, Dylan Mulvaney, to promote their product... which ultimately resulted in a massive drop in sales.
 
In this video we...
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When the risks are high automation build trust control/influence feedback leadership development moments that matter Dec 15, 2022
“I put my teams into high risk situations. Making time to pause and reflect on what happened, and why, makes sure they are more resilient next time they go in”.

Watch this interview...
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