"Moments that Matter"
Research, tools and anecdotes to help you with those pivotal moments in your management day, week or career.
List of Needs
Feb 27, 2024
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I found this 'What Do We Need' list left on a whiteboard in a meeting room.
Structure
Trust
Freedom
Patience
Info
Reassurance
Praise
Direction
My first thought was, 'isn't this list something all teams and...
Structure
Trust
Freedom
Patience
Info
Reassurance
Praise
Direction
My first thought was, 'isn't this list something all teams and...
Tips for Effective Delegation
Jan 24, 2024
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Delegating effectively is the managerial equivalent of parallel parking: getting it right the first time is hard, everyone has an opinion on how you should be doing it and it’s rarely perfect...
The final straw
Sep 27, 2023
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Last night I was at our local climbing wall (we spend a lot of time there because my son is in their junior squad) and I got chatting to one of the other dads. We often both climb together but I...
Alignment vs Autonomy
Apr 20, 2023
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In March 2023 Bud Light chose US transgender social-media influencer, Dylan Mulvaney, to promote their product... which ultimately resulted in a massive drop in sales.
In this video we...
When the risks are high
Dec 15, 2022
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“I put my teams into high risk situations. Making time to pause and reflect on what happened, and why, makes sure they are more resilient next time they go in”.
Watch this interview...