"Moments that Matter"

Research, tools and anecdotes to help you with those pivotal moments in your management day, week or career.
 
Make the most of those moments 1-to-1 difficult conversations meetings moments that matter trust Oct 27, 2023
Being a manager can be lonely and sometimes you might wonder why you keep putting yourself through the grinder of difficult conversations, balanced priorities and unwinnable decisions. 

Good...
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Alignment vs Autonomy autonomy build trust control/influence moments that matter Apr 20, 2023
In March 2023 Bud Light chose US transgender social-media influencer, Dylan Mulvaney, to promote their product... which ultimately resulted in a massive drop in sales.
 
In this video we...
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When the risks are high automation build trust control/influence feedback leadership development moments that matter Dec 15, 2022
“I put my teams into high risk situations. Making time to pause and reflect on what happened, and why, makes sure they are more resilient next time they go in”.

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